Privacy Policy

Comprehensive transparency regarding your data and privacy.

Last updated June 22, 2026

This Privacy Notice for Gladmonet Pvt Ltd ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://reachook.com or engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

What we collect

Personal information you disclose, such as name, contact data, and credentials.

Sensitive Data

We do not process sensitive personal information.

Third Parties

We may collect information from public databases and social media platforms.

How we process

To provide, improve, and administer Services and communicate with you.

Sharing

We may share information in specific situations and with specific third parties.

Safety

We have adequate organizational and technical procedures to protect your data.

1. What Information Do We Collect?

Information you disclose to us

We collect personal information that you provide voluntarily when you register, express interest, or participate in activities on the Services. This includes names, phone numbers, email addresses, usernames, and passwords.

Payment Data: All payment data is handled and stored by Razorpay (Privacy Policy).

Automatically Collected Information

We automatically collect Log and Usage Data, including IP addresses, device characteristics, and system activity records (error reports, hardware settings).

2 & 3. How & Why We Process Information

We process your information to facilitate account creation, authentication, and manage user accounts. We also process data to save or protect an individual's vital interests.

Legal Bases: We rely on Consent, Legal Obligations, and Vital Interests as our primary legal grounds for processing, especially for users in the EU, UK, and Canada.

4 & 5. Sharing & Tracking

We may share data during Business Transfers (merger/sale), with Google Maps Platform APIs, and with business partners.

Cookies & Consent: We use cookies and similar tracking technologies to collect and store information. To provide you with full transparency and control, we utilize a strictly compliant Cookie Consent Manager. You have the right to accept all cookies or opt-out of non-essential tracking by selecting "Essential Only". Please note that essential cookies required for authentication, account security, and session management cannot be disabled as they are strictly necessary for the application to function.

6. AI Products & Features

We provide AI Products through third-party service providers including Anthropic, OpenAI, OpenRouter, and Google Cloud AI.

Your input, output, and personal information will be shared with these providers solely to enable AI functionality within the Reachook platform.

7, 8 & 9. Accounts & Security

Social Logins: If you use social media to login, we receive name, email, and profile details from the provider (Facebook/X).

Retention: We keep info as long as necessary for the purposes outlined or until your account is deactivated.

Security: We implement appropriate technical and organizational measures, though no online system can be 100% secure.

10 & 11. Your Rights & Minors

We do not knowingly collect data from children under 18 years of age.

Your Rights: In the EEA, UK, Switzerland, and Canada, you have the right to access, rectify, or erase your data, and to restrict or object to processing. You may withdraw consent at any time.

12 & 13. DNT & US State Rights

We do not currently respond to Do-Not-Track (DNT) browser signals.

Residents of California, Colorado, Texas, and other states have specific rights regarding access, deletion, and cross-context behavioral advertising.

Data Deletion Instructions

According to the Facebook Platform rules, we have to provide a User Data Deletion Callback URL or Data Deletion Instructions URL. If you want to delete your activities for the Reachook App, you can remove your activities by following these instructions:

  1. Go to your Facebook Account's Setting & Privacy. Click "Settings".
  2. Look for "Apps and Websites" and you will see all of the apps and websites you linked with your Facebook.
  3. Search and Click "Reachook" in the search bar.
  4. Scroll and click "Remove".
  5. Upon removal, all data associated with your Facebook integration will be completely deleted from our servers.

Alternatively, if you wish to completely delete your Reachook account and all associated data, please contact us directly at [email protected] with the subject line "Account Deletion Request". Our team will process the complete deletion of your data within 48 hours.

14, 15 & 16. Final Provisions

Updates & Contact

We update this notice as necessary to stay compliant with relevant laws. Contact us at [email protected].

Gladmonet Pvt Ltd

6th floor, TOWER-B, Bhutani Alphathum, Sector 90,

Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India