What is Reachook and how does it work?

Reachook is an AI-powered Instagram DM automation platform and social growth engine. It connects to your Instagram account via Meta's official Graph API to automatically send direct messages, download links, and promo codes when followers comment on your Reels, react to Stories, or message your page.

How does Reachook compare to ManyChat in price and features?

Unlike ManyChat which charges $45/month for 5,000 contacts, Reachook provides 7,000 verified CRM contacts for $7/month ($84/year) with unlimited DM automations, a built-in zero-commission Link-in-Bio builder, Story Reply triggers, and live Meta Graph API Follow-Gate verification.

Is Reachook safe and compliant with Instagram rules?

Yes, Reachook is 100% compliant with Meta and Instagram Terms of Service. Reachook connects through official Meta OAuth 2.0 and the Instagram Graph API. You never share your password, and there is zero risk of shadowbanning or account restrictions.

Can creators in the US, UK, Europe, and Latin America use Reachook?

Yes. Reachook serves creators and businesses globally in over 120 countries, with international billing in USD ($) and local payment methods, providing 24/7 cloud automation worldwide.

Is this safe for my retail business Instagram account?

Yes. Reachook uses Meta's official Graph API — the same system used by major brands. That carries lower risk than browser automation or unofficial bots. We are a Meta Tech Provider.

Can I capture customer information legally?

Yes. Reachook's customer capture is GDPR- and CAN-SPAM-aligned. Customers explicitly provide their contact information before receiving store details.

What if I get more than 500 DMs per month?

The Free plan includes 500 DM automations per month — perfect for small retail stores. If you need more, Pro is $15/month for 5,000 DMs per workspace.

Will customers know the responses are automated?

Only if you want them to. You write the messages in your store's voice — they sound exactly like your team.

Can I send store location and directions?

Absolutely. Reachook works with any link — Google Maps, Apple Maps, Waze, or your own website. Just paste your location URL into the automation.

Can I send product catalog links or store promo codes?

Yes! You can attach any link to your DM response, including online store catalogs, PDF price lists, or instant discount codes.

FOR RETAIL & OFFLINE BUSINESSES

Meta Tech Provider

Trusted by +2,000 creators & brandsLaunched July 2026

Run the Floor. We Run the DMs.

Customers comment your keyword on a product Reel, Reachook DMs your store hours, location, or product link in seconds. Inquiries handled while staff serves the floor.

Get Started Free →

9:41

customer

Active 2m ago

Today 2:14 PM

HOURS

Hi! We're open Mon-Sat 10am-8pm. Here's our location if you'd like to visit:

Get Directions →

Perfect, thanks!

Message...

You're serving customers — not typing store hours into DMs.

Shoppers ask about hours, availability, and prices — but you're with customers in-store. Reachook responds instantly, 24/7, so you never miss a store visit opportunity.

Missed Store Visits

You're with a customer when someone DMs asking about store hours or product availability. By the time you respond hours later, they've already gone to your competitor.

Same Questions, Repeated Responses

"What are your hours?" "Do you have X in stock?" "What's the price?" You answer the same store questions dozens of times daily — manually.

No System for Customer Capture

Shoppers ask about products but you can't collect their information quickly. Potential customers slip through the cracks while you're busy serving in-store customers.

After-Hours Inquiries

Shoppers browse your products late at night, but unread DMs sit unanswered until your staff opens the store the next morning.

SOUND FAMILIAR?

Manual Store Customer Service vs. Automated Instagram DMs

Without automation

Answering store hours questions while serving in-store customers
Missed foot traffic because DMs sit unread after hours
Copy-pasting Google Maps location links and store directions manually
No way to collect customer contact info for local promos

With Reachook

Reachook auto-sends hours, locations, and directions in 3 seconds
24/7 automated responses convert online interest into store visits
Instant map links & product availability info sent on keyword comment
Capture customer emails & phone numbers for local promotions

Start for Free

Three automations. Every conversation handled.

Pick a trigger. Write your message. Reachook handles the rest.

Store Hours & Location

Auto-send store hours, directions, and parking info the moment a customer comments HOURS or LOCATION.

Product Stock Checks

Notify customers instantly when items are in stock and send a map link to your store front.

In-Store Coupons

Deliver exclusive in-store discount codes via DM when shoppers comment on promotional Reels.

Live in 5 minutes. No code. No complexity.

Connect Your Retail Business Instagram

Link your store's Instagram Business account through Meta's official API — no password sharing.

Set Your Store Keywords & Responses

Tell Reachook what to send when customers ask common questions like HOURS, AVAILABLE, or PRICE.

Capture Customers While You Serve In-Store

Reachook responds instantly, 24/7 — even at 10pm when customers are browsing your products online.

Start for Free

THE FULL TOOLKIT

Everything between the comment and the conversion.

Pre-DM gates, analytics, CRM, A/B testing, and export. Included on every plan.

Pre-DM Options

Gate content behind a follow or email. Grow your list from every interaction.

Follow GateEmail GateOpening Message

Analytics Dashboard

Track DMs sent, link clicks, and leads. See which automations drive results.

Contact CRM

Every person who interacts is saved with source, email, and engagement history.

Comment Reply Variations

Add up to 5 rotating reply variations to public comment responses so your followers never see the same reply twice.

CSV Export

One-click export to Mailchimp, ConvertKit, Beehiiv, or any email tool.

Automations Retail & Offline Businesses Use Daily

Store Hours Auto-Response

Store Hours & Location Delivery

Automatically answer questions about store hours, locations, parking, or directions when customers DM specific keywords.

Product Availability

Stock & Inventory Updates

Send product availability info or "come visit us" messages instantly when customers comment IN STOCK, AVAILABLE, or HAVE.

Store Info Delivery

Directions & Promotion Delivery

Auto-send store maps, directions, parking info, or in-store promo details when customers ask. Collect contact info first.

In-Store Promotion

Discount & Sale Coupons

Auto-send discount codes, sale info, or special offers when followers comment specific keywords on promotional posts.

Meta Tech Provider. Your account stays safe.

Reachook connects through Instagram's official Graph API. The same system ManyChat and Linktree use.

Official Meta Tech Provider (approved December 2025)

Instagram's official Graph API. No scraping, no workarounds.

GDPR- & CAN-SPAM-aligned email collection

OAuth login. We never see your password.

Built-in rate limiting prevents spam flags

Your next Reel could sell while you sleep.

Start for Free See pricing

Questions Retail & Offline Businesses Ask Us

Last updated: August 2026

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Get started with Reachook today

Launched July 2026 — Join 2,000+ creators and brands turning Instagram comments into conversations.

Get Started Free

Last 7 days

3,180

Link clicks

1,284

Leads

9.4%

CTR

+142% growth